Receptionist Business Office TMR

Work Schedule: Varied with Weekend and Holiday Rotation

Hours:

8a-12p 12p-8p

Summary:

Greets, directs, and/or provides assistance to patients, family members, and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages, and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities:

EDUCATION

• A High School diploma or GED preferred

EXPERIENCE

• Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL, AND ABILITY

• Ability to read, write and speak the English language clearly
• Ability to deal tactfully with personnel, residents, visitors, and the general public
• Ability to follow written or oral instructions
• Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
• Must have strong telephone skills and etiquette

WORKING CONDITIONS

• Office setting
• Normal heat, light space, and safe working environment; typical of most office jobs
• Long periods of sitting, long periods of talking on the phone, and/or paging